What sizes do you offer?
We offer a wide range of sizes designed to flatter every body type. You can view specific size measurements on each product page under the Size Chart section.
How do I care for my Akasuba outfits?
Most of our items are made from delicate fabrics. We recommend hand washing or using a gentle machine cycle with cold water. Please check the care label on each item for best results.
Will the color look exactly like the photos?
We try our best to display colors as accurately as possible. However, slight variations may occur due to lighting and screen differences.
Do you restock sold-out items?
Yes, we restock popular items regularly! You can join our newsletter or click “Notify Me” on the product page to get updates.
Are your products true to size?
Yes, our products are designed to fit true to size. We recommend checking the Size Guide before placing your order for the best fit.
Where do you ship?
We currently ship worldwide. Shipping times and costs may vary depending on your location.
How long does delivery take?
Orders are typically processed within 2–3 business days. Delivery usually takes 5–10 business days depending on your region.
Can I track my order?
Yes! Once your order ships, you’ll receive an email with your tracking number and link to follow your package.
What should I do if my package is delayed?
Please allow a few extra days for delivery during busy seasons. If your package still hasn’t arrived, contact us at support@akasuba.com
Do you offer free shipping?
Yes, we offer free shipping on orders above a certain amount (check our Shipping Policy for details).
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.
Is my payment information secure?
Absolutely. We use encrypted payment gateways to ensure your personal and payment information stays safe.
Do you offer Cash on Delivery (COD)?
Currently, we do not offer COD. All orders must be prepaid through our secure checkout process.
Can I pay in my local currency?
Yes, our store automatically converts prices to your local currency based on your location.
My payment failed — what should I do?
Please try again using a different card or payment method. If the issue continues, contact your bank or reach us at billing@akasuba.com
.